I got this offer Paytm.com (https://paytm.com/blog/tag/bigflix/) last month to get 1 month subscription at Rs. 1, which I paid using my credit card. Now I do not want to continue this subscription but BIGFLIX still deducted Rs 249 from my card without my consent.
When I reached out to them they said, if you dint want to continue then I could have logged into their site and unchecked Auto renewal button. This is such pathetic site which I hardly used and why the hell they want me to login to their site and un-check this button ????? else they will charge me. This is sheer cheating. Also, they said they sent me an email before renewing. I checked my inbox as well as Spam folder and I dint receive any email from them.
BIGFLIX are big cheats and nobody is purchasing there subscription so they are using these cheap tricks to rob customers. Also, I am unhappy with Paytm.com as they are allowing such fraud companies like BIGFLIX to play these tricks with their customers. If you are even a little shame and care about the customers, then return my money and I am not using your services at all.
Reverse these charges.