Big Flix is cheating customers by not refunding security deposit.
My membership number was 42793879 and have subscribed for 3 month plan.
The plan was terminated by myself on 16-12-08. And the Cancellation was acknowledged by them.
Thereafter there was no refund of security deposit. When I contacted their customer care number(near 19/12)- it was informed that cheque is under process and will be received by me within 2/3 working days. Thereafter till today, nothing has been made. I have contacted customer care number atleast 10 times in between. Everytime standard reply and message "We are sorry, it will be done in next 2/3 days"
I have now forgotten my money. But thought that I should bring this to notice of others so that they know the security deposit will be refunded only to lucky customers.
I think either company is in deep financial crisis or is actually a fraud scheme.
And for those who does not know - it is owned by Anil Ambani!