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BigRock

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1.5

Summary

BigRock
Mayank Shekhar@mayanksdwivedi
May 02, 2015 01:05 PM, 18789 Views
Good price, Bad Support

I took a domain and server hosting under Big Rock. The pricing is decent for both. But the support sucks big time. Any queries are left days to be attended to. In case of emergency when you call them up, they ask you to raise a ticket on email, and email responses seldom happen.


To many of your queries, they will ask you to upgrade your plan so that they can serve you better. Not a good customer centric approach.


A note for VPS servers on bigrock, bigrock does not provide support for V1, V2 plans, I mean NO SUPPORT entertainment at all(and they often rub it in your face). Keep this in mind before buying a VPS hosting plan on bigrock.


Cheers

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