The well-known web host BigRock is deficient in a number of areas. It is challenging to endorse their services because of the problems with them. First and foremost, there is a serious need for improvement in their customer care. Their support staffs poor response times and unhelpful solutions make it seem like youre talking to a brick wall when you try to obtain help.
Furthermore, the costly hosting plans from BigRock come with little features. It appears as though they are trying to get every last dollar out of their clients without giving enough in return. Their uptime is also not at all dependable. Expect a higher percentage of downtime than uptime for your website, which can be bad for your business and online presence.
BigRock fails to deliver a positive user experience once.