I bought 3 shoes way back in Jun 10. They delivered me one and other two was not. Then again after 10 days I got an email that they are out of stock. I requested a refund from them and waited. Now its october and I contacted there so-called customer support and he says they have already refunded!
What a BS! I paid them via paypal and they never refunded me.
Order Number: 175358
Hre is my chat transcript from their SOPPORT staff:
[Maria Sundar] are you kidding me?
[Helpdesk] when did u recv this email.? today.?
[Maria Sundar] I have called you support countless times for refund.since you were
out of stock.
[Maria Sundar] JUST NOW!
[Maria Sundar] can you give me the number of your CEO or somebody who has business
ethics
[Helpdesk] deam madam the refund has been re-attempted today only
[Helpdesk] and I would request you to kindly check your paypal account or credit
card statment
[Helpdesk] the amount should be there in your account
[Maria Sundar] it is NOT
[Maria Sundar] i’m no fool to contact you if I got my money back
[Maria Sundar] I have not got my money back
[Maria Sundar] can you show me the Transaction ID for the refund?
[Maria Sundar]?
[Maria Sundar] are you going to reply?