I am from ahmedabad. this service and app had changed my life. and made it very easier. I like that app very much. every household items are on my finger tips and I can order that products at my doorsteps and most likely thing is that I get 20% discount on all my grocery and household products including vegetables. and some times I get more than 20% upto 50% discount on all my products.
DELIVERY: delivery boy comes next to your doorsteps and most of the time the products are delivered within 2 or three hours. so it is really good. and the order above 250 has free delivery without any shipping charge. with every delivery you will get trendy hand bag and proper bills as well.
SUPPORT: I like the honesty of that website and peoples attached to that website. if they got discount on particular product they will give refund of change amount. and if you want to cancel the order you can just cancel it using option in app. and you do not want to worry about your refund. every time you will get refund in time. and customer support helpline has very highly trained executive they will probably help you in every matter.
APP DESIGN: app design is very nice. and with every update it looks very good and classy. and new sections like hourly deal are also added in new version also. and different section like grocery, fruits and vegetable, electronics, pet care, baby and kids, flower shop has been made.
QUALITY: all the product they sell have the best quality and the vegetables and fruit they sell are more fresh than our local market.
PAYMENT METHOD: they accept all the payment method including debit card, credit card, paytm, payumoney, citrus, mobikwik, net banking as well. with different payment method you will get some extra discount.
WEAK POINT: some of the products are not available on the website. which are very necessary for our daily life. and some time they do not deliver the desired product but insist us to take some other products. and the telephone line is not a toll free one. it charges us a lot. moreover they do not use email id and password for login. we have to enter otp to login all the time.
if they fixes that problem this is the best grocery app. that had improved the quality of my life the most. and enhanced my living as well.