As I have purchased many time from grofers and just be brave I didnt face any of the issue .And if there is something issue then we can simply call their customer care and they will surely help you as they have helped me.I have order groceries from 3 different stores and cancelled 1 item .But I didnt receive my money in the bank so I habe contacted them they talk to me and solved my query in just 1 min .I also received my money in just 1 day.And one more grofers has many offers such as 20% off for new user also 20% cb while transacting through paytm.So big big thanks to grofers who have made my life more easy and comfortable.And one more thing they have started saving earth by recycling their bags .As if you give 3 grofers bag to delivery boy you will get 50 rs coupon