I placed an order for newly released Karbonn A7 mobile available with a free 8 GB micro sdhc card from some online shopping site on 16 June 2012 and they promised shipment in 24 hrs. I was very happy to place this order online. But the worst was about to follow. When I checked my order status.
It was mentioned that I will get my delivery ( AWB No 59013830923) will reach maximum by 21 June 2012 through Bluedart courier services. I made a call to customer care and they said that the delivery will reach on 20 June 2012 and maximum by 21 June 2012. I waited the whole day on 20th June 2012 for delivery, yet no sign of any courier. I thought the delivery will reach me on the 21st June 2012. I checked the Bluedart website on 21 June 2012 and to my astonishment it was mentioned :-
"Status- Delivery Attempted-Consignee Premises Closed Contact Customer Service"
I know I was at home for 24 hrs on 20 June 2012 but I don’t remember anyone knocking my door or even gave me a call to the contact number I provided to them. I called the customer care at the shopping site and they assured me that the complaint has been forwarded and the delivery shall reach you by evening of 21st June 2012. Again I stayed at my home for 24 hrs leaving everything behind but no one showed up. I made many calls to Bluedart customer care mobile and landline numbers but nobody picked up my calls. I am still waiting for my delivery to reach to me while writing this review and Its 1600 hrs in the evening already and no sign of any Bluedart courier anywhere.
Its the fault of the Bluedart Courier services as well as the Online shopping site ( I am also going to write about them soon ) from where I ordered the item that I feel like cheated. But I feel contented when I see that the order was for Cash on delivery.
Its my request to everyone to please stay away Bluedart Courier services if you don’t want your time and money wasted and stay worry free.