I received a sorry to have missed you note from blue dart who had my credit card. Since, no one is usually at home. I made sure I was at home the next day after taking a day off work(as they cant leave credit card with building security). I was told told delivery will be in 2-5pm slot. Behold 4:40pm and no delivery so I got antsy and called customer care who said not to worry its out for delivery. 40 mins later and no delivery. On a lark I checked the website tracking tool. It said delivery failed as premises were closes(at 4:40 pm). I called customer service and told them I was at home.sitting near the door and there was no way I missed the delivery. Also there was no sorry to have missed you note which I had gotten the day before. The staff was quite clueless on what happened. I insisted they check n get back to me as I had wasted a days pay being at home. Finally arnd 6 the courier guy who had tried to deliver calls and tell me. mam I was told you are out of town. After telling him he shldnht believe any random person and shld have atleast attempted the delivery, he said he will come by in 30 mins. I checked with my building security on why wld they told the courier guys I was out of town, they denied and said they never had. So when the delivery guy finally came with my packed and I grilled him, he admitted he had gone to wrong address and since someone told him I was out of town and he wld have to walk far to check. he decided not to deliver. So basically they Lied and put premises closed.!