I purchased this Window AC in the year of 2008 in New Delhi. I got satisfied with their services in Delhi. When I transferred it to small city of Maharashtra. I again wants the help of services center in this city (Nagpur).
After some research I got the service center. But here the services are null or very bad. The service related problems of this brand relates to small cities where there is null or limited service centers are.
So before purchase of any product, see the after-service levels in that city.