I ordered 2 books from Bookadda.com last Sunday. For both the books, I paid thru credit card and the amount was approx Rs. 2800/-. Cash on delivery option was not available. Yesterday, they informed me that 1 book is not available and hence they refunded the money into my credit card account.
Today, I called up the customer service and they informed me that the 2nd book is also not available. They are yet to refund that amount. This is very irresponsible on their part. If they would have taken some time to update their catalog and listed these items as "stock out", I would not have placed any order!!! Why harass people unnecessarily? I will never order from this website and I will advise others also to do the same.
Bookadda.com, please learn some marketing lessons from Flipkart.com which is a similar website. They are very prompt in delivering books, they have a cash on delivery option and more importantly, their catalog is always up to date!!!
Btw, my transaction ID is 1362127803503