After trying to hire local domestic help and being unsuccessful many times, we tried to take the help of this agency Book my bai.com. In the first place, they take a service charge as one month salary of the bai they would be allowing to us. And as per their terms of contracts, if the first bai is not found suitable or herself goes away, then they are obligated to send further bai who find suitable. But alas this does not happen. They sent us a bai who was very old and had movement issues. Most of the time she used to sleep, and I had to do most of her work. Then we complained to the agency to send us a suitable bai. After a gap of one week, they sent us another bai, who used to selectively do some of the work according to her choice. The cleaning job was not up to the mark. After every 4 days, she used to be absent. So keeping a bai did not serve our purpose. We complained again to the agency to send us a bai who is value for money. But to our dismay, after this bai left, the agency has been making only promises after promises but no action. Our one-time agency fee paid is also forfeited. Now we are reluctant to approach an agency for a full-time bai.