I am writing to express my disappointment with my recent experience booking an event through BookMyShow. Despite being a loyal customer for several years, I encountered a significant issue with my booking, which was incorrectly displayed on your platform due to an SEO error.
Unfortunately, my attempts to resolve the issue with your customer service representative, Miloni, were unsuccessful. Rather than acknowledging and addressing my concern, I was informed that no further assistance could be provided.
As a valued customer, I expect a higher level of service and hospitality, particularly considering my long-standing loyalty to BookMyShow. I kindly request that you look into this matter and take necessary steps to prevent such incidents in the future.
Thank you for your attention to this matter.