Bookmyshow is not a user friendly app for online ticket booking for movie or any event. It has many problems. If we exit from the app say after booking tickets, the app keep running in the background and consumes too much battery of phone. The only way to come out from this problem is to clear data of this app. This creates too much irritation and disappointment. It always take time for seat selection and hangs on payment gateway. Sometimes it takes 8-10 minute for booking. So, please make it more easy and add some features like notification so that if any new movie or event release it should inform. Developers also need to look at non functional aspects too. They must work on payment gateway and make it more easy to use.