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Boss IPTV

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4.2

83%

2,610 Votes

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Summary

Boss IPTV

Chada Sudheer@sudheerc26

Jan 19, 2020 07:42 AM, 3745 Views

Boss_IPTV Cares

Boss_IPTV is working closely with MouthShut.com to enhance customer satisfaction.

Not happy with customer care

Not at all happy with the BossIPTV. From the moment we installed this package (just 2 months back) which is for 5 years(300dollars ), we started having and facing lot many issues with the channels like - the channels getting muted, getting paused, getting stuck for 10 seconds for every minute etc etc ...everytime we need to call customer care where our call will be in waiting list for hours and finally after getting connected to customer care, they will ask to switch channels and says that issue is resolved but it gets repeated again and again ..fed up with this...feeling like lost 300 dollars unnecessarily..

Our sincere advice from our experience- never ever go for this subscription and be a looser of 300$ and also loosing ur mental health conditions

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Brand Response

Boss_IPTV

18 days ago (Updated 18 days ago)

We sincerely apologize for the inconvenience you've faced. We take your feedback seriously,We completely understand your frustration with the lack of response regarding your device issue, and this is certainly not the service we aim to provide.We have worked hard to improve our customer support processes. Please know that we value you as a customer and we encourage you to reach out to our support team again, and we will prioritize your case to ensure your device issue is addressed.