I have used the BSNL broadband 2 years ago its customer sevice is very bad, no speed, and the higher cost rates the only advantage of the BSNL is that it gives the best quality of wires, routers, modems etc.
But the price of the plans are higher than any other internet service provider and the speed of the BSNL broadband is also not good and has a limited usage.now I have changed the internet service provider to beam fiber which gives excellent plans in the low rates so I suggest everyone dont use the BSNL broadband and switch to any other ISP.