I Love this Service Im using for more than 2 years and never seen a single problem while internet or calling
Sometime the line are busy but solve with in 1 or 2 hour
The most important think is to price that this is the cheapest broadband ever I use before like MTS, TATA DOCOMO
& more.
But never best than BSNL, Its not only service provider its understand customer need & wants, Im loving it
Currently I use Plan of 499/month+ Unlimited Speed(approx. 1 MB/s suffering, 250 KBPS downloading)
I always promote this service provider and I little complain with Customer support but not big issued