I am using BSNL Broadband since three years and I am very satisfied . the service and support is good . queries are resolved immediately . technicians are also friendly and polite . Excellent customer service . Respond within less than two hours . Average Speed of ISP connection is 3-4 Mbps . Its connection is very reliable so I can easily do my work without worrying about any failure. I can easily do many jobs in it like online shopping etc. My experience with this broadband service is very good . I suggest it to my friends also and they used this and enjoy .