The connection speed is very slow and range of the network is less. The speed of connection comes becomes fast in some days and in other days it is very slow and acts like a mad person. Its connection cuts every day. The connection is not continous and is very slower in somedays. Sometimes the connection does not comes on whole day and we sit without internet on whole day. The service is very slow. The office of bsnl is very dirty and bad. They do not care the office. If we have to change our plan we have to go to the bsnl office. We cannot th plan online. If we request something then our request is fulfilled after a very long time. The one best thing about bsnl is that they are little bit cheaper than other private brodaband networks. Now I am changing my broadband connection. The Advantage of getting bsnl brodaband is in New Delhi because there the service is very fast and speed is also awesome. They support them in all ways. The name of BSNL in Delhi is MTNL. read the review carefully.