Maine 2 mahine pahle Dataone 250/- connection liya tha ... BSNL ne 3 din me hi modem install kar connection de diya... connectivity me bhi abhi tak koi dikkat nahi hui hai ... spped bhee chavanni MB ( 256 kbps) ke hisab se kafi acchi hai... ho sakata hai ki Bhopal me iski kam demand ke karan ho...
Lekin BSNL Broadband ke Technicians aur Custmor Care vaalo ko apni services ke baare me paryaapt jaankaari rakhanaa chahiye... mere sath samasya us samay saamne aaayee jab maine unse poocha ki aap jis .4 GB (400MB) free DOWNLOAD ki limit bata rahe hai to isme DOWNLOAD ka matlab kya hai ? matlab aap Down load ko kis tarah se define karte ho ? unhone kaha ki jab aap koi particular software downlaod ( jaisi Yahoo Messenger ) karte ho to us particualr software ki jo SIZE hogi jaise agar 12 MB hai to keval 12 MB hi count hogi.. Kisi bhi web page ko surf karne par usko download nahi mana jaayega.... yeh baat mujhe kuch theek nahi lagi... BSNL ke hi 3-4 aur contact no. par baat ki kuch ko pata nahi tha... kuch ne mila jula jawab diya.... yaha tak ki jo Technician mere yaha connection kar ke gaye the unhone bhi yahi uttar diya... fir maine BSNL ki kuch site surf ki ... tab pata chala ki download/upload /surfing sab mila ke 400 MB ya .4GB hote hai... lekin is beech me mai 180MB (.18GB ) ka upyog sirf 5 dino me kar chuka tha ... ab to hisab se karte hai ...
Doosri samasya yah hai ki Broadband ka limited upyog hone ke karan mai apne purane dialup connection ka bhi upyog karana chaahata hoon... lekin Janab technician is baare me koi madad nahi kar paa rahe hai... unhone mera purana dialup connection disable jo kar diya hai... kya kiya jaaye samajh nahi aa raha hai ...
Kul mila keis kahani seBSNL ko yah sikh mili ki usko apne bando ko aur jyada efficient karna hoga...
Shesh Shubh
Rajat...