According to TRAI regulations we are are supposed to get a MINIMUM download speed of 256 kbps at all times. However during the FREE PERIOD(2 a.m to 8 p.m) BSNL does not give that speed. Check your speed using this link. https://abeltronica.com/velocimetro/pt/?idioma=uk
When the page opens change the country to India and click on check speed. You will see both your downlaod speed and upload speed. Then go to BSNL’s site and file a complaint online using the public grievance link . Note the complaint number. The usual posting will be "passed on to the SSA for taking action". NO ACTION will be taken. After 3 days call1095 and file a complaint will the NODAL officer of the district. Quote your online complaint number and after you give them the complaint ask for the number of the complaint you have filed with them. DEMAND THE COMPLAINT NUMBER THEY HAVE TO GIVE IT TO YOU. Dont expect them to do anything they cant.
If at least 10 of you do this I will tell you how claim rental rebate because BSNL claims that I am the only person who has complained that their speed is slow.