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2.7

Summary

BSNL Dataone Broadband Service
Shinu @shinu98
Jun 21, 2012 10:55 PM, 7691 Views
Poor customer service and internet speed

I took a bsnl broadband connection last month . Have to pay 500Rs for a new connection. chosen a 750 plan also, in gaurentee to give me a new connection within a week. they also assured that 750/- will be only charged. They took two months to give me a new connection and took 1 week to activate broadband service . speed they told is 512 kbps but im getting 20 kbps .nw the bill came


landline installation charge : 500Rs(without phone)


landline deposit :500Rs


Broadband deposit : 750


Broadband installation charge :250 (for this I have to go BSNL office with my modem it took 5 minutes)


modem I bought my own they even won’t give that instrument too.but never forgets to charge on all of them


Total : 2000/-


They have given me favour :500 Rs my new connection deposit deducted from this thank god :(


Now I called customer care. I asked y this much bill. I wanted to know how my bill came like this.. They answered. You better disconnect your connection. I visited all bsnl offices in my region and met some uneducated idiots sitting there to ruine that company


So in total my 1500 +1200 (modem cost) =2700 /- is gone with no use...


please don’t take bsnl broadband

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