I have been requesting for cancellations of the byjus scholarship ias course since 13 march 2020. During the purchase of the course I was told by nitish sir( byjus sales person) that an exam will be held and only if I qualify that exam and then I will be eligible for the course if I fail the exam I won’t be eligible and the tablet will be taken back and the money would be refunded. I thought I was privileged that my competence would be judged and only then I will be able to join the course.but no such elimination exam was held and my first emi was deducted without the exam. soon after the deduction I became alert that mention of the exam was just a gimmick to pursuade me to take the course.and soon after the deduction of first emi on 10th march 2020 I made my mind not to continue the course further which I didnt really like much so I lodged Cancellation of course on 13 march 2020.i could have cancelled the course in the intitial 15days but since I was told that an exam will held I decided to wait till the exam but the exam never happened and I also lost the 15days window period. BYJUS is intentionally delaying the cancellation. I can show all the mails and contact history with byjus.
This is really fraud way to cheat consumer and all the people must know how this salesman will give fake promises and does not carry out the Cancellation despite repeated requests.