Order Details
4th Oct 2019 Chocolate Truffle(My first order ever with cakewalk)
7th Oct 2019 Strawberry Cake(My last order ever with cakewalk)
Both were ordered through their site for home delivery in Gopalapuram
Horrible cakes, stale. do not go for the good reviews, these are paid reviews, none of them may be true, I wish I had heeded the negative reviews.
Chocolate Truffle
I had called them to complain, it was very crumbly, the chocolate sponge cake didn’t taste right. the top chocolate layer was ok.
Didn’t get a very positive reply, and also I was not too persistent, it was the first time I was ordering so had to give them the benefit of doubt.
Strawberry Cake
Stale sponge cake, top strawberry layering had a hint of a bitterness, I called them and ask them to replace it, and they said the delivery boy wasn’t under their payroll and they couldn’t call for him again, but if I brought the cake back they would check what was the problem.
They couldn’t see it was their responsibility to immediately dispatch a replacement cake and ensure that their clients occasion is not ruined.
I could see very clearly. if I take the cake back, I will only save the cake but the occasion is already ruined.
Or rather if I chose to write a review, which will not save my cake but will save many a auspicious moments of those who read it.
I did what was right.