I and an NRI and have 3 accounts(NRE, SB and Can Champ) with TIPTUR branch and I have been a Customer of Canara Bank since 22 yrs.
My complaint is:
a. Since 4 yrs Tiptur Branch is unable to provide me a proper LOGIN ID and PASSWORD. Write to them on email and there is no response.
b. "CANSECURE" is completely a ridiculous thought put in to provide Customer Service. It is oriented to housewife and home bound customers only. People traveling and moving on business cannot access their accounts using this.
c. Overall, in comparison to other banks where I had accounts and have operated the internet banking facility, Canara Bank stands the worst.
Eg. of banks I had accounts: SBI, Corporation Bank, Syndicate Bank, National Bank of Oman, Saudi British Bank, Bank Muscat, Qatar National Bank, Doha Bank.
Canara Bank is happy in running shows in televisions with the profit earned by customers, but not to keep the customers happy. I have almost switched my remittance to other branches and Canara Bank account is a memorabilia to me.
I wish Canara Bank Management and the IT Team for their innovative technology to keep customer at bay.