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Capital First

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Capital First

Swaroop Hiraskar@swaroophiraskar

Nov 28, 2017 09:37 AM, 1397 Views

Faltu Financial Institution

Hi All,

I had a very bad experience when communicating to one of the executive named "Kavitha.H", I applied for 2 Wheeler loan in Capital first. I received a text message saying I am eligible for pre-approved loan and contact number of Kavitha.

I called Kavitha the very next day, I explained her that I am planning to buy Honda Hornet Bike, Down-payment of 35K and Finance upto 62K. I asked her to calculate EMI for 18 months. The EMI amount she gave me was Rs. 4, 478.00. I asked to explain how did she arrive at 4, 478.00. She provided me the breakdown. Later I realized that the company charges double Interest(Example: 62K Principal+ 12K Interest= 74K* 9.5% interest) so ultimately for getting finance of 62K they are expecting us to end up paying approx 83K.

However the customer service people claim that they are providing loan at lesser rate of interest i.e. 9.5%.

I request everyone to check the breakdown before getting the finance. Only then you will realize the facts.

Thanks

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care_capitalfirst

Jul 05, 2018 12:40 PM

Hi Member,Thank you for your feedback. We have recently associated with MouthShut and we want to take the time to thank you for sharing your valuable feedback with us. We hope our team has got in touch with you and your issue has been resolved. If you need any further assistance, We're a click or a call away and you can write to us at social.connect@capitalfirst.com for further assistance. We assure you that we will strive to do our best to serve you in future.