Care Health Insurance has faced criticism from some customers regarding their services.
Customer service: Customers who feel their complaints are not sufficiently handled or resolved have reported having bad experiences with customer service.
Settlement of Claims: A few clients have voiced their dissatisfaction with the claims settlement procedure, pointing to its delays and lack of openness.
Policy Management: Customers have reported problems with policy management, including challenges obtaining a No Objection Certificate(NOC) and deleting PAN information from the IRDA portal.
Service Delivery: It has been observed that there have been complaints regarding the service delivery, including unfulfilled promises regarding coverage and benefits under the policy.
Remember that these are individual experiences and could not represent the experiences of all Care Health Insurance clients.