WORK PRODUCT - The quality and quantity of work produced by the employee.
Outstanding:
Has less than a 1% error rate on work product.
Accuracy is excellent.
Quantity of work produced is outstanding.
DEPENDABILITY - Being where he/she should be doing what he/she is supposed to do.
Outstanding:
Always at work and on time.
Never misses work without prior approval and appropriate notification.
Has had no unscheduled absences during the rating period.