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I sold my 2020 Hyundai Santro through Cars24 and used the amount as a downpayment for a used Maruti Ciaz Automatic from their inventory. Since the new-gen Santro I had was a less popular model, struggled finding a buyer on FB marketplace and big names like Mahindra First Choice and Spinny didnt give a good price, got the car inspected by Cars24 as it was the most trusted name in the industry. Got the best price for the Santro, plus an exchange bonus that made the deal sweeter. The paperwork, including RC transfer, was all taken care of by them, and the team also explained the 30-day return policy on the Ciaz in case I wanted to change my mind. Earlier Cars24 offered a 7-day return policy as shared by the team but now it is 30-day return policy. They even assisted with the loan process, so I didnt have to worry about financing. Since the sale was just last week, my RC transfer is still pending, but the overall experience so far has been very professional.