I had a very poor experience with Cars24. They charged me extra for the Pro Seller plan claiming it would help with a Pan India auction and fetch a better price, but it was a total waste. The valuation they initially quoted was extremely low, too lower that their competitor, and after some back and forth, they suddenly said they could offer 20, 000 more clearly inconsistent and unreliable.
There were no proper follow-ups, no updates on bids or pricing in the app, and the whole process felt unprofessional. The 5 percent extra value fee they charged brought absolutely no benefit. Would not recommend Cars24 to anyone looking for a fair and transparent car-selling experience.
For some reason cant rate less than 3 stars.
Update(Issue Resolved):
I had earlier shared a negative experience with Cars24 regarding their Pro Seller plan and communication gaps. However, after further follow-up, the team reached out and helped resolve my concerns satisfactorily.
The resolution process was smooth, and the support team ensured that my queries were addressed and the valuation issue was clarified. I appreciate their effort in rectifying the matter.
Updating my review to reflect that the issue has now been sorted thank you Cars24 for taking the feedback seriously.