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CARS24

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4.2

Summary

CARS24
Vivek Khupsare@vkhupsare007
Sep 01, 2016 11:11 AM, 13832 Views

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CARS24_India is working closely with MouthShut.com to enhance customer satisfaction.

Car 24.com

At World of Speed, we are all about motorsports. From drag racing and land speed records to hydroplanes and NASCAR, we love it all! Our educational museum features historic race cars, boats and motorcycles that tell the story of motorsports culture.


I got to know about cars24 from online ad promising the excellent quote. I own a Honda Brio and as it crossed over 5 years, I wanted to sell it. I went to the nearest location in lavasa, PUNE. I was escorted by a person named Hema who was polite enough to make me comfortable. She told me about the complete process of how they buy cars. I have given them go ahead for inspection which took for about 35-40 mins. Once done, she started talking about depreciation year over year and possible garage work for the vehicle. The online amount quoted in their website was Rs. 4, 95, 681. She told that they approximately have reduced the vehicle value of Rs. 20, 000 for garage work. I said go ahead. Now comes the actual fake attitude. She started explaining me about year over year depreciation and quoted me that your car has a depreciation for 4 years and the bidding price could be around 3, 40, 000! That was quite shocking to me because the online quote is nowhere near to the amount they are telling me now. I said get me the final amount that comes as a part of their auction model. After 1.5 hours I got the final quote to sell my car for Rs. 2, 35, 000 which is below 1, 20, 000! This is no way acceptable.


Even though they tried to convince me, they accepted the fact that they misquote the price in their website. I understood 2 things from this experience:

Issue Resolved
(1)
Our apologies for not meeting your expectations. We regret the experience you had and deeply appreciate your feedback. However, your car's quote depends on the demand for its brand, model and its physical condition. Our quotes are most realistic compared to other websites or dealers. If you can sell your car at a better price to a registered dealer/business, you can win Rs.5000 cash back! Kindly refer to the following link for more details - https://www.cars24.com/best-price-guarantee
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