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CARS24

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CARS24
Tk Ushassu@ushassu_tk
Apr 06, 2017 10:24 AM, 2714 Views

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CARS24_India is working closely with MouthShut.com to enhance customer satisfaction.

(Updated Nov 14, 2018)
Fake Commitment by Cars24

I had taken by Baleno car to Cars24.com for a evaluation and was told that the the best they could pay was Rs.50k and that I would not get any further amount in the market which they had challenged me. Today also I hear them committing that in case they get more than the committed amount by Cars24 in the market then I would be entitled to get Rs.5k as compensation - just to tell you all that I sold my car for Rs.93k which is over 70% of the amount coated by Cars24.com. Now the team is speechless and has no clue what needs to be done - please be careful when you approcah Crs24.com

Issue Resolved
(2)
First up, congratulations! We're glad that you're able to sell your car at a better price and our sorry we were not able to meet your expectations. You can claim Rs.5000 cash back. All you have to do is take the sales receipt from a registered dealer to the branch you visited earlier for inspection so we can validate and process your cash back. Below are the T&Cs of the offer -The offer holds valid for 7 days after you receive the original quote from CARS24.comGovernment approved proof-of-sale for the car is required from a registered business, such as sales receipt.A consumer-to-consumer sale is disqualified from this scheme.We do not accept scenarios such as trade-in or trade-up (or similar), that some businesses may be running as promotions/offers (e.g. selling one car in lieu of buying another car)Kindly refer to the following link for more details - https://www.cars24.com/best-price-guaranteeFeel free to reach out to us at 1800-112233(10am-7pm) in case you have any further queries and we'll be happy to assist you.
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