CARS24_India is working closely with MouthShut.com to enhance customer satisfaction.
Last week I had been to one of the office of car’s 24 and was really disappointed by the service the provided. I think this is a very shady business model. They do inspection of the car for 20 to 30 minutes and exaggerate small scratches as dents and make up flaws of the car which doesn’t exist. I found the people who inspect are really arrogant and pathetic. After the inspections we would be told to wait for an auction and the person explains the process of the auction and the sale. They give some horrible quotes, even you are trying to exchange your old car with a new car at a dealership, they will offer a better vale. If you tell the same to car’s 24 executives, they say they will talk to the customer and get back to you.Next day the same executive will call you and tell you that they will be able to match the price with what your dealership has promised and asks you to drop of the car asap. Basically the pressurise you so don’t fall for this, rather than this find some other alternative to sell your car. Thank you