If you wanna royally and deliberately screw your vacation plans. Look no further. Myles will try to ruin your holiday in every possible way. A booking was made for 25th December at 6 o clock. When we reached the pick up location, NO CAR was there.
The customer service is the most UNRESPONSIVE customer service ever. Had to be online for 11 minutes for the call to be answered the first time. Also they have a rule. If they receive your call once, they will never receive the call from the same number. So, thankfully as we were 7. So, seven different numbers. At 7:45(almost two hours later) they said that THEY HAD CANCELLED THE BOOKING DUE TO SHORTAGE OF CARS.
God knows how we were supposed to know that. By 8:45, they said they could arrange another car. As we had decided to go ahead with our own vehicles, we thanked them for their on-time support and excellence in service, Better stick to ZOOMCARS. Pathetic customer support, worst service, Cheer to Myles. Please AVOID MYLES forever. I doubt that have self driven cars in Hyderabad. Have hardle spotted any in the hitech city.