I booked a cab for my guests for 8.45 am and we had to attend a meeting at 9.30 am. After that various other activities were planned in different parts of Bangalore. They charged me the full amount of 2, 800/- at the time of booking, but there was no intimation from the call centre.
So I frantically called up these guys about 15 times but the call centre would not get connected. After connecting, the call would automatically get disconnected. Ultimately, no body turned up and we had to haggle with auto drivers to transport all the guests for the meeting, reaching late for the meeting.
Finally at 12.15 I called to find out what happened and a cheeky call centre employee casually tells me to note down the chauffeur details. Till date I have not received the refund and no one has bothered to contact me.
Apart from the inconvenience, and the terrible loss of face, the attitude of the call center employees is absolutely atrocious! Please avoid this service.