I placed an order online on their website for an L shaped sofa set by paying the full amount of INR 33495/- [order 11462] on Dec 07 2021. The delivery timeline was 25 to 28 days. But to this day [28 Feb 2022] neither is my product dispatched nor have they refunded my money.
They do not respond to calls or messages. I have been frequently asking them for updates and after many queries they will send one cryptic msg that product will be dispatched soon. As per their msg they confirmed the sofa will be dispatched on 21 Feb if not my money will be refunded. But neither has happened and they are not responding to my messages or calls
- Updating the review to inform that my money was refunded after intervention of a local friend in the same city