HS-18 has verylow standard selling cheap and Chinese product , to which nobody purchased from market due to its poor quality.
I had ordered a5.1Aiptek cam corer on dated 26Dec2008.The product received on 6.01.09 at Ambala city. After opening the packing it was found that the Tripod & pouches missing. After loading battery in the product in a few seconds a message appeared on the screen `replace battery’.
A set of new battery inserted again same thing happened. Customer care advised me to use dura cell high power rechargeable batteries, I did the same. But the problem remained the same.
Then I was advised by the customer care to sen tthe product to the vendor for replacement. I did the same and after few days Igot the parcel from TNT courier after opening the parcel I was shocked to seethe product received by me is the same defective one which I had sent to the Vendor.
Then customer care executive Mr. Gaurav told me to sent the product to the vendor and I will get my money back. I send the product on 14.02.09 via TNT courier .A confirmation came to me regarding receipt of Parcel on dated 17.02.09.Now one month has been passed still I am struggling for my money to get back. A trust has been finished on poor and cheating service of the Home Shop -18.After reading this Many people will think before buying any product from HS-18.
My new Case Nois 1068483.
Please send mymoney back.