VSNL-TATA Broad Band - never opt for thisDear broadband users, Just a word of caution before deciding on
Broadband connection in Delhi. We have TATA VSNL broadband for last 4
months now, it gives a lot of problem day in and day out. I have never
seen a single day without the disconnection.
Worst is there call centre, it takes almost 10 mins before you speak to
anyone in TATA. No one attends your complain though they claim that the
problem will be solved in 24 hours, it takes almost 10 days to listen
to you and you should be lucky if the problem gets resolved.
They have lot of connectivity problem and they keep sharing the
connectivity with some other customers. The connectivity goes out in
the morning for 4 hrs comes back in the afternoon for 2 hrs and then
again have to wait till 8 PM to get back the connectivity. When you
lodge the complain they say everything is working fine, it seems they
swap the connection for the user and give to someone else. No security
control is with user.
I strongly recommend you guys never
ever opt for TATA VSNL broadband as they have very poor infrastructure
to support broad band.