**I** bought siemens front loading washing machine **wm10a160in ** from this shop
vijay sales kandivali mumbai sucks on sept 28th. 2006
this machine costed me 25000 rs after paying the above price .
i expected a trouble free working machine.
**instead of this vijay sales delivered a badly damaged machine to my house.*****
***badly crushed and damaged crumpled dented in transit**
**looks like thrown out of a second floor apartment**
**
vijay sales first promised replacement the very next day free of charge.
then after two days said there technician will repair it.
**there technitian came next day and agreed that machine is irrepairable damaged .****
**vijay sales refused replacement despite repeated request more than 50 requests during the first week itself .
there after **sales people tell one lie after another.****
**
they now after one week of lies say siemens will replace it .
siemens says it will take usally one month time to get replaced.
i dont know they might send a damaged or refurbished piece again
when they send it still awaiting that day might take a year .
i am suffering a loss and mental harassment
one week has passed and no sign of replacement.
i had bought the machine as some important guests from abroad
had arrived in my house.
had to all laundry with bare hands manually.
**i did not use machine for one second even.****
**i suggest the forum members should avoid stay clear of this store
there after sales support is non existent.
**they do money laundering with consumers hard earned money.****
**seriously planning taking legal action and going to a consumer forum
**have never been harrased like this in my life before.****
**even small stores selling without proper bills give better treatment after sales support to there customers.
**vijay sales is big fraud company.**