I visited this restaurant a few times and each time, the big question is: how much time we need to wait outside? There is no real proper procedure to book your seats in advance and the best thing one can do is to send an advance party to be in the que. But sometimes, the que gets moving quickly and before you reach there, the table is ready! And if that is left, the que starts again.
Another problem faced only once was that they were not accepting credit cards(at that time). So, if some one went there with little money in the pocket and was planning to pay through the credit card, one would have faced problem.
The food is very good(whatever few dishes that I could take). Steamed dosa is excellent and the coconut chutney that they serve along with that is delicious(though too sweet for some taste buds). The coffee is good.
If you are looking for a family restaurant with good food, and don’t mind waiting for your turn, it is a good place.