I have been using a Citibank credit card for more than 10 years now, and over these years their services have always been better than what other banks offer in the market.
From having the most proficient customer care executives on Citi phone, to the initiatives that take in enhancing security for online transactions, Citibank is a brand.
Ill mention it once again that their customer care executives must be the most well trained guys across any other industry that has a customer service helpline.
I have had a wonderful experience in holding and using their card in all these years, and would recommend anyone to use their card.