I’m a valued customer for citi bank since 2013 when it becomes my salary account. Everything was fine until I’m aware of ready credit - a scheme that was included in my account which while signing the account opening document. Nobody explained about ready credit plan to me at the time of opening my account. Actually if were educated or explained about this plan I might have used it as a blessing at the time of money crisis but because I’m unaware that I have this plan with me it becomes a curse now. The scheme actually gives you credit amount when your account is empty and you needed money on your account. For instance if you have 0 balance and u need to buy a product in a showroom still u can swipe your card and your ready credit plan is activated. We have to repay this amount within 30 day and beyond that we will be charged late payment and interests charges for it. As im unaware of account balance I swiped an amount of 1800 for a clothing purchase which off course activated my RC account. As I haven’t looked up the online account for 2 months and shifted to another company with salary credited in different bank account I was totally forgotten citi bank account. the thing happens is my ready credit account multiplied and has slowly made my account dried up of money and taken to negative balance and I was in a situation that I need to pay 8900 rupees to close my account and have to pay 14600 rupees to close my ready credit account. Finally I paid those debt and closed all my dealings with CITI bank. My advice for those who have a plan to open a CITI bank account.please read the instructions and schemes mentioned in the application form and choose the plan which is well in your control.