Cleartrip_Support is working closely with MouthShut.com to enhance customer satisfaction.
Other day I had a very bad experience with cleartrip.com. I booked two tickets from Hyd to Mum and Mum to Hyd. The time of departure I selected at mumbai is 18:15 from Mumbai and after the transaction has completed, it got booked for an afternoon flight instead of the evening flight which I chose.When I contacted their customer support, they said it might be a system error but they said I need to pay an extra amount of 2000 rupees to reschedule the flight.I argued that its their mistake and so they need to clear the problem from their end. however they are so hopeless that they insisted that I need to pay even if the mistake is on their end...In the era of such a competition these cleartrip people are sooo unfriendly with customers and its a bad name to the airline companies also. So guys dont prefer cleartrip at all. I have booked my tickets on makemytrip.com and yatra.com earlier but never faced such problems.Regards,Maverick.