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Cleartrip

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Summary

Cleartrip
Aneesh Dikshit@aneeshdikshit1990
Apr 29, 2025 12:50 AM, 618 Views

Cleartrip_Support Cares

Cleartrip_Support is working closely with MouthShut.com to enhance customer satisfaction.

Unjust Refund Policies

Totally wronged !! My first flight was 5 hours delayed and hence missed my second flight. The airline here has given a 100% refund however cleartrip has cut 450 rs. It’s unjust as this was the airline’s fault. Cleartrip here has to look at the case where the Cx can’t do anything & other portals do refund if the Cx isn’t wrong. It feels like a gamble - either you get the flight or fees cut, irrespective of who’s fault. Never again, It only further discourages to book through online portals.

Brand Response
(0)
Hi Aneesh, the fee covers support, secure payments & platform costs it’s what keeps things running smoothly. Since these services are consumed at booking, the charge is non-refundable. Appreciate your understanding! ~Sonia
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