I booked a hotel for 02 nights in Ooty using Clear trip .My Cleartrip id is 1204274969 . I reached Hotel(Sagar Resort) in the morning .I enquired the Hotel Staff about my Booking and to my shock they told me that they dont have any booking and I should confirm with Cleartrip .
When I called Cleartrip firstly they put me on hold and then they told me to wait for 0.5 hrs so that they can check with Sagar Resort. I waited for another half an hour but no response from Cleartrip .So I again called Cleartrip and they responded in same manner which means waiting for another 0.5 hours .I again waited fro 0.5 hrs but I didnt got any response from Cleartrip .During this 1.5 hrs Cleartrip Customer Agents are very rude and bluntly telling me that this is not their problem .
Even after spoling my vacation the shameless creatures are telling me that it is not their problem .Yes Cleartrip it is not your problem .It is my mistake thet I booked the tickets from Cleartrip .
Can Cleartrip please reply on following Q :-
Why Cleartrip gave me fake booking ticket when there was no booking made in that Hotel ?
How can they dedcut money from my Bank account without any Booking ?
Why they didnt provided any alternate arrangement ?
Thanks but no thanks