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Club Factory

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1.4

Summary

Club Factory
Alka Kapoor@alkakapoor16
Feb 09, 2018 11:34 AM, 41807 Views
Very unprofessional

I ordered goods worth 1800 from them in January as and made the payment through paytm.Received their confirmation message and also that the order has been confirmed and dispatched.Till date I hv not received my order.When I check the status it shows everyday out for pickup.Today when I call their customer care a veey rude person picks up and says aapka order cancel hi gaya hai, payment aapko wapas hoga lekin card ke through.I said I made payment through Paytm on which he said phir to nahi hoga wapas "AAP JAA KE SO JAO" I was like so taken aback. Imagine customer care person talking like this.This shows the level of this company.I am in a dilemma now what to do.

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