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Club Resorto

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4.3

Summary

Club Resorto
Sunil Kaul@sunilkaulsrinagar
Jul 18, 2019 10:27 PM, 1732 Views

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LEGAL THIEVES OF HOSPITALITY & TRAVEL TRADE

How low floor humanity can down for robbing innocent people money, you realize when questionably clad women welcome you on one of FREE DINNER AND TEA event in fancy hotels with a smile partially saying we are going to siphon your account.


Guys believe me don’t buy their membership they are fooling people and their commitments are false. I got a call from their call center for a meeting at Saket(Delhi) so I went there with my wife and they gave me the whole package description and when I crossed questioned them, the guy who gave me the description got confused.




  1. The security of your company(as they might run away with our money as the package is for 25 years)




  2. The hotel they will provide a low cost or in the package, we can book that at low cost on Goibibo or MakeMyTrip.




  3. We have to pay extra Rs.10, 000/- per year as maintenance excluding package cost.






After these points, I rejected their package and their tone and behavior changed.


When the call center executive called me to invite they promised me complimentary gifts vouchers and dinner.


So since I rejected their package, they didn’t even provide me with vouchers and dinner was out of the question. The reason given by the executive attending us was that the call center executive doesn’t know whom to offer dinner, he is a new guy.


Then they called my wife. I was asked to join a presentation in Gurgaon on a working day by a courteous manager who rang me up 3-4 times and said she is waiting at the hotel. When after an hour of drive we reached there, there was no manager and his tone suddenly changed and he asked us to go to one room where a few staff members of the club were enjoying. There was no courtesy shown and it appeared they were shocked that we actually reached. Then there was an hour of presentation asking us about our Cars and places we have recently visited. After that, they gave us a Gift Voucher promising free stay of 4 nights in one of there properties. When I requested for booking they asked me to pay almost 50% of room rent of that property as Utility Charges. Bogus offers. Do not fall prey for these guys.

Issue Resolved
(0)
We apologize for the inconvenience caused. We couldn’t fetch your details in our system. Kindly share your contact details at holidays@clubresorto.com. Our team shall coordinate with you asap.RegardsTeam Club Resorto
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