I purchased Laptop compaq Presario V-3702 tu on 23 may 2008 from Mega computer store Noida. I had to lodge complaint on 2 june 2008 vide token no.5497 to the hp service center Noida for the system being very slow. The product was returned next day along with the assurance that the system will work fine but again I had to submit on 4 june 2008 vide token no.5539.
But really sorry on the part of Hp people the system was returned with the same fault. I was advised by the director Pravin chowdhary that as the system is preloaded with Vista it will work slow and I will not get performance so he advised me to swicth to windows xp. if this is the quality check of hp people then they should stop selling this product in the market.
Mr Pravin chowdhary then promised to change thelaptop as he was not able to rectify the problem and assured me that the replacement will be given with in three days.
But my laptop has not been changed till today even a month has been passed(Date being 1 july 2008)
I am having worst experience with the hp product and also with the service centre hp noida. Also if hp people dont respond then I will be left with no alternativ but to move to consumer court which will not be in the interst of HP.
Gautam Kohli
9810005161