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Customer service they will ask you what is the meaning for that. Cs agent Syed and pushpa kiran all frauds Fruad people never refund money. Many emails no answer. Hold on call for hours. No resolution. Clear fraud. Don’t ever book any tickets from this fraud site. As long you get service you are lucky once you land in to problem your money will go for toss . May it be 1000 or 10000 these frauds will eat your money