I hadnt heard about this Brand before I purchased it on amazon.i was thinking it to be some cheap china phone but as soon as I started using it, it changed my perception about Coolpad .I purchased it in November 2015 and till date I experienced zero hang and lags in the phone. All the High Graphics game runs Smoothly in it.as it is provided with powerful 3gb RAM. Talking about the camera rear is 13mp and front is 5mp.though the front is far more better than 13mp camera. It is far more better than anyother phone upto 20k range. All the useful apps are inbuilt .u dont have to download video and photoedit apps as it is already inbuilt.all the formats of video runs smoothly. Service Centres of coolpad are Spread across India. Headphones provided with it are of very good quality. one thing that needs to be improved is it should be provided with fast charger as it takes almost 3 hours to charge the phone to 100%. if you are looking for phone upto range 16k of anyother brand I prefer you to buy coolpad note 3.